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The Guest / The Difficult Guest Combo
 
 
 

This product is a training video program

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List Price:$ 1,890.00
Price:$ 1,595.00
Save:$ 295.00 (15.61%)
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The Guest / The Difficult Guest Combo
Not only do these customer service videos offer realistic customer service tips and practical answers that can be used immediately on the job, they are fun and motivational as well.
Details
This customer service combo includes two videos:  "The Guest" and "The Difficult Guest."
Specifications
SpecificationDescription
Format:DVD
Includes:The Guest Leader's Guide, 10 The Guest Pocket Cards; 1 Difficult Guest Leader's Guide, 1 Difficult Guest Participant Guide, 1 Difficult Guest Role-Play Video (located on same dvd), and 10 Difficult Guest Pocket Cards
Languages Available:English
  

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Edge Training Systems is the premier provider of skill and 360-degree feedback assessments, e-Learning courseware, and human resource training videos for enterprise leadership training and employee development. Our programs and courses focus on critical job-specific behaviors and competencies, including: leadership training, financial knowledge, team building, sales training, coaching, performance management, change management, conflict resolution, problem solving, communication skills, customer service training, diversity training, and sexual harassment training.