Assess. Train. Lead. Save 10% on any training video when you purchase online! Click here for your discount code.
 
 
    
The First Mile: The Essential ART of Customer Service (0-499 Employees) License
 
 
 
View Complete Pricing
$ 995.00
Format:
Quantity:   

Preview Choices
Preview before you buy it.
Email a link to this page.
The First Mile: Essential ART of Customer Service
While customer service training often focuses on "going the extra mile" for the customer, this film demonstrates that it is not enough to go the extra mile if you haven't gone the "first mile" first.
Details
Price Schedule

Number of Employees Price Without Guides   Price With Guides  
0 - 499 $995 Add to Cart above $1395 Add To Cart
500 - 999 $1495 Add To Cart $1895 Add To Cart
1000 - 1499 $2495 Add To Cart $2895 Add To Cart
1500 - 1999 $3495 Add To Cart $3895 Add To Cart
2000 - 2999 $4995 Add To Cart $5395 Add To Cart
Questions ? The entire license schedule is available here



While customer service training often focuses on “going the extra mile" for the customer, this film demonstrates that it is not enough to go the extra mile, if you haven't gone the "First Mile" first. This humorous and engaging film emphasizes the basics - the essential art of customer service.

Your participants will be involved in the process of learning as the acronym ART (Attention, Respect, and Time) is built interactively, with some special help from veteran game show host Bob Eubanks and a selection of “real person" street interviews.

Shot on 35mm film, with feature-film experienced crews and actors, this video provides the high quality viewers have learned to expect from today's film and network TV shows, while delivering the training content your participants need to learn, in order to successfully meet your customers' expectations.

Participant Objectives

  • Give customers your full ATTENTION.
  • Treat your customers with RESPECT for them as individuals and for the value they bring to your organization as customers.
  • Make sure you give each customer enough of your TIME to meet their needs.
Materials Included

Video

  

Sign up to receive emails about exclusive sale events and training related information -
Terms Of Use   Privacy Statement   Contact Edge: 1-800-305-2025

SITE MAP   |   CONTACT US   |   SHOPPING CART   |   YOUR ACCOUNT

 

Edge Training Systems is the premier provider of skill and 360-degree feedback assessments, e-Learning courseware, and human resource training videos for enterprise leadership training and employee development. Our programs and courses focus on critical job-specific behaviors and competencies, including: leadership training, financial knowledge, team building, sales training, coaching, performance management, change management, conflict resolution, problem solving, communication skills, customer service training, diversity training, and sexual harassment training.