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Too many organizations are learning the hard way that the actions of their leaders can create tremendous liability for the organization when it comes to workplace harassment. Organizations today must ensure that all of their Leaders are proactively working to create a respectful workplace free from harassment and discrimination. More Info
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Customer discrimination can result in lost business, lost revenue and even expensive litigation. The real-life vignettes on this teaching video encompass the most common forms of customer discrimination and dramatize the consequences of these negative behaviors. More Info
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This video is designed to prepare and motivate participants to pass on their knowledge and skills to create a more productive workplace. It demonstrates how coaching is one of the most effective ways to improve the performance of the people around you. More Info
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This course is designed to help participants become better managers of conflict so that they can build productive relationships in the workplace. Participants have an opportunity to learn and practice their conflict resolution skills in a variety of different ways. More Info
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This groundbreaking video explores the concept of diversity and how organizations must evolve their approach to this topic in order to remain competitive in the 21st century. More Info
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This course is designed to teach participants how to move people forward to a specific business outcome using influence and persuasion. We are constantly challenged every day to influence people on all kinds of matters - this course can show you effective behaviors to accomplish these changes. More Info
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Managing and appraising employee performance is a critical job for all leaders and managers. This video course is designed to help students understand and practice how to write goals and objectives that are aligned with and effectively support their business unit and the company as a whole. More Info
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This course is designed to teach participants how to effectively manage change. It demonstrates how change affects individuals internally and the best methods for leading others through change. More Info
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Participants learn to become better communicators so that they can build productive relationships in the workplace. Role-plays in this video are provided to help participants experience the communication process from various standpoints: speaker, listener, and facilitator. More Info
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This course is designed to give your leaders the tools they need to not only hold themselves to high standards but also influence their peers and the people they lead. More Info
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