COACHING & COUNSELING : Maximizing Opportunities

This video will help to prepare and motivate participants to pass on their knowledge and skills to create a more productive workplace. It demonstrates how coaching is one of the most effective ways to improve the performance of the people around you.

CONFLICT RESOLUTION : The Skill That Makes The Difference

This video is designed to help participants become better managers of conflict so that they can build productive relationships in the workplace. Participants learn to manage conflict in a more constructive manner, have an opportunity to learn and develop their conflict resolution skills in a variety of different ways. 

LIGHT THE FIRE: Leveraging Appraisals

Managing and appraising employee performance is a critical job for all leaders and managers. This video course is designed to help participants understand and practice how to write goals and objectives that are aligned with and effectively support their business unit and the company as a whole.

MASTER THE MESSAGE: Communicating for Success

Participants learn to become better communicators so that they can build productive relationships in the workplace. Role-plays in this video are provided to help participants experience the communication process from various standpoints: speaker, listener and facilitator.

PROBLEM SOLVING & DECISION MAKING: Achieving Desired Results

This video is designed to guide participants through the problem solving and decision making process, demonstrating how to evaluate solutions in order to choose the best idea that will yield measurable results.

ROADMAPS: Creating Effective Written Action Plans

This video outlines what a written action plan is, what is needed prior to creating an effective development plan and the steps to creating an effective action plan.

MANAGING CHANGE : The Complete Perspective

This video guides participants through the process of effectively managing change. It focuses on dealing with change internally and the steps to lead others through the change.

LEADING THE WAY : Negotiating with Influence and Persuasion

This video demonstrates how effective influence and negotiation focuses on improving and supporting relationships while accomplishing the goals of the organization. It demonstrates a five step process to tactfully gain people's support and commitment.