Problem Solving & Decision Making

Problem Solving & Decision Making:
Achieving Desired Results Video License

This course is designed to assist participants in exploring the best practices for problem solving and decision making. It demonstrates how effective problem solving and decision making can benefit leaders, their employees and the entire organization.

Participant Objectives

Illustrate how to define problems by identifying the root cause
Teach participants how problem solving and decision making work together
Demonstrate how to solve problems and make decisions by following six essential steps including analyzing the problem, brainstorming solutions, making the best decisions and following through by monitoring results
Understand how to creatively solve problems through the use of various techniques
Demonstrate the ability to evaluate solutions in order to choose the best idea that will yield measurable results